Help Desk Ticket Template




Most things in life don’t function flawlessly in perpetuity, and the help desk’s purpose is to help fix any malfunction’s which may prevent an employee from performing their tasks. This extends to all functions of the workplace: hardware, furniture, A/C, software, etc. The help desk is staffed by professionals like help desk technician in various fields, and is there to provide assistance in all the functions stated above.

File Type: Excel

Features - 

This template has following sections-

  • Requester information
  • Request information
  • Original request information
  • Ticket correspondence
  • Status
  • Closure date

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