Agile Project Management Dashboard Template

PIR for incident closure, incident closure,

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ITSM Templates

Name: ITSM Templates
Brand: Techno-PM Pvt Ltd
Price: 69.0 USD
Availability: InStock

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The ITSM bundle includes a range of templates that experts have designed to help users with their ITSM implementations.

In the challenging and demanding world of IT Service Management, you are already dealing with multiple priorities and unplanned incidents. The last thing you want is to invest your valuable time in creating documents and templates. With the help of our templates, you will be able to -

Plan and deliver on your IT Service level commitments.
Streamline your incident management processes.
Identify and document the root cause of problems.
Identify and document the root cause of problems.
Deliver new and enhanced IT Services with releases.

Key Features :

150+ ITSM templates designed by experts.
Top 10 hand-picked project management templates.
Used by more than 20000 + customers worldwide.
170-page detailed tutorial guide included.
Refund if templates don't work as described on our site.
Instant download after payment is complete.
Guaranteed support response in 24 hours.

1. Is it safe to provide my credit card/payment information?

YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@techno-pm.com and use our Contact Us Page.

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios -

Templates don't work as described, and we cannot fix your problem in a reasonable time.
Templates are missing from your download and we cannot provide you the same templates shown on the site.
You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA.

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. There are no restrictions.

10. Why do you have a logo on the documents?

The Techno-PM logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

9. How will I get my FREE monthly updates?

We will send download links to your email in the first few days of the month. We will send it to the email provided when making the purchase.

Customer Reviews

4.7 Based on 15 Reviews

5 ★

73%

11

4 ★

20%

3

3 ★

7%

1

2 ★

0%

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1 ★

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Write a Review

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TK

07/22/2021

Tomas K.

Czech Republic

ITIL Template experiience

I thing that it's usefull. Thanks.

JT

07/02/2021

john t.

United States

temp review

Over all good experience ... hard coding your logo not nice.

07/01/2021

Techno-PM Project Management Templates

Hi John, Thanks for your review. Just to be clear the logos are not hardcoded on our templates. All our templates are fully customizable as they are built using MS Office products. In fact, there are no logos on our templates at all. You are referring to the logos on images in the user guide. We have to do that to protect our images as often people try to misuse our images. All our customers are free to add their own logos and create an image from the templates. Thanks, Swapnil

IL

03/29/2021

Ines L.

Taiwan

It's what I have been looking for !

Most of the time it's the quality that matters, not quantity. Here I found what I needed for my current ITSM project and the customer service was quick and very friendly when I asked for help on refunding for double payment of the same product. Highly recommended!

RS

03/11/2021

Rentokil S.

Saudi Arabia

ITIL Templates

Looks good and fit for the purpose

SF

03/05/2021

Svend F.

Denmark

ITIL Templates - value for the money

Although I have just scratched the surface concentrating on the change management part these templates are certainly value for the money

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