PMO starter kit

1. PMO Charter: the key document that clarifies the PMO objectives and scope and formalizes the existence of the PMO in the organization 
2. PMO Business Case: all you need to justify the need for a PMO before the business, with a view on anticipated costs and benefits resulting from the PMO implementation
3. PMO Service Catalogue: document the menu of services that the PMO will be able to offer to the project management community
4. PMO Roadmap: to be successful, your PMO needs to understand where it is and where it wants to be, that is, its roadmap
5. PMO Roles and Responsibilities: as important as the PMO’s functions are the competencies of the PMO’s team
6. PMO Stakeholder Plan: remember that your PMO was created to serve someone – identify who these individuals are and how you are going to manage their expectations
7. PMO Action Plan: this useful checklist will ensure that nothing will fall through the bricks and that all key aspects are being covered in the PMO’s implementation
8. PMO Comms Plan: most PMOs fail not because they are not delivering value but because they are not communicating it well enough, so we have prepared a plan to address this frequent problem too
9. PMO KPI Dashboard: measuring the performance of the PMO is as important as measuring the performance of the portfolio of projects and this tool will assist you to do just that
10. PMO Kick-off: congratulations, initiation and planning activities are completed, and you are ready to kick-off the PMO. Let’s do this!

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2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.  

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.  

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@techno-pm.com and use our Contact Us Page.  

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios - 

1. Templates don't work as described, and we cannot fix your problem in a reasonable time. 
   
2. Templates are missing from your download and we cannot provide you the same templates shown on the site.
3. You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.  

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA. 

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. There are no restrictions.

10. Why do you have a logo on the documents?

The Techno-PM logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

9. How will I get my FREE monthly updates?

We will send download links to your email in the first few days of the month. We will send it to the email provided when making the purchase.