Description
A quality metric is a measurement that indicates the degree to which some attribute of a product or service fulfills requirements and expectations. These metrics can be used as part of an evaluation process for products, services, and processes.
Template Details:
A Quality Metric is a measurement of the quality of your product. It measures various aspects of your product, such as customer satisfaction, and can be used to monitor how well you are meeting customers' expectations.
Format: MS.Excel
Features:
When to use this template?
- Can be used to measure the effectiveness of your efforts in improving the quality of your products and services.
- This template will help you track such things as customer complaints, defective units, warranty claims, and recalls.
- This template can be used in many different instances, but it's best when you want to optimize your overall performance and see where improvements are needed.
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